These Conditions (defined below) apply to the use of the Website (defined
below). Registering as a User (defined below) of this Website and/or making a
Purchase (defined below), will be governed by these Conditions and we expect you
to read through them carefully. If you do not agree to these Conditions, you may
not use or access this Website or make a Purchase.
| 1. |
Definitions |
| 1.1 |
In these Terms and Conditions, the following words shall
have the meanings set opposite:- |
|
| "Conditions" |
means these terms and conditions; |
| "Goods" |
means the goods advertised for sale on the Website,
including but not limited to hair products (shampoo,
conditioner, styling products etc), skin care products and
electrical hair products (hair straighteners and hair dryers
etc); |
| "Intellectual Property" |
means patents, rights to inventions, copyright and related
rights, moral rights, trade marks and service marks, trade
names, domain names, rights to goodwill, rights in designs,
rights in computer software (including source code and object
code), database rights, rights in confidential information
(including know-how and trade secrets) and any other
intellectual property rights, in each case whether registered or
unregistered and including all applications (or rights to apply)
for, and renewals or extensions of, such rights and similar or
equivalent rights which subsist or will subsist now or in the
future in any part of the world; |
| "Order" |
means a request to purchase Goods submitted through the
Website; |
| "Personal Information" |
means the information provided by you where you are an
individual, on registering with the Website or making a Purchase
from the Website; |
| "Purchase" |
means a purchase of Goods advertised on the Website made by
you submitting an Order as detailed in paragraph 4 and making
payment for Goods as detailed in paragraph 5; |
| "Users" |
means a registered user of the Website; |
| "We", "Us" or "Our" |
means Charlie Taylor Hair Design Limited, a company
registered under the Companies Acts (registered company number
SC104115) and having its registered office address at 20/22
South Methven Street, Perth, PH1 5NU; |
| "Website" |
means the Website located at http://www.charlie-taylor.co.uk
and any subsequent URL which may replace it. |
|
| 2. |
Access |
|
You are provided with access to this Website in
accordance with these Conditions and any Purchases made by you must be
made in accordance with these Conditions. |
| 3. |
Registration |
|
To make a Purchase you are obliged to register with this
Website and provide certain Personal Information, to Us. Failure to
register with the Website means you will be unable to make a Purchase on
the Website. |
| 3.2 |
You shall ensure that any Personal Information which you
are required to provide when you register with this Website is true,
accurate, current and complete in all respects. |
| 3.3 |
You will notify Us immediately of any
changes to any Personal Information supplied to Us. |
| 3.4 |
You agree not to impersonate any other person or entity
or to use a false name or a name that you are not authorised to use when
using this Website. |
| 3.5 |
Once registration with the Website is complete, you will
be given a password which you require to keep confidential. The password
should be used by you to access the Website and make Purchases. You
should not allow any third party to become aware of your password and/or
allow unauthorised access to your account. You are obliged to inform Us
immediately if you have any reason to believe that your password has
become known to anyone else, or if your password is being, or is likely
to be, used in an unauthorised manner. |
| 3.6 |
We reserve the right, at our reasonable discretion, to
refuse access to the Website and/or terminate registration of any User
for any reason. |
| 3.7 |
Any and all Personal Information you provide will be held in strict
accordance with our Privacy Policy. |
| 4. |
Purchasing Goods from the Website |
|
Goods are purchased from the Website by the User
submitting an Order on the Website. This process involves the following
steps:- |
|
4.1.1 |
You can view Goods available for purchase by clicking on the
“product icons” button on the Website. |
|
4.1.2 |
You can select Goods by adding these to your "shopping basket" by
clicking the “add to basket” button. |
|
4.1.3 |
Once you have finished shopping, click on the “checkout” button. You
will then be asked to input your email and password. |
|
4.1.4 |
At this stage you will leave our Website and be directed to the
PayPointsecure payment gateway (“PayPoint”) where you will be required to
input payment details to complete the Order. Please note that your card
details are never stored on our servers. |
| 4.2 |
Once We have received your Order and payment for the
Goods, We will then send you a confirmation email, confirming your Order
and the delivery details. Only at this stage will your Purchase be
complete and the contract between you and Us is formed. |
| 4.3 |
The Goods which have been ordered will be delivered in
accordance with paragraph 5. |
| 5. |
Payment and Delivery |
| 5.1 |
Payment can be made by credit or debit card. All card
transactions are processed through the PayPoint. PayPoint accepts most major
credit and debit cards, including Visa, Visa Delta, Visa Electron,
MasterCard, American Express, Switch, Solo, Maestro, UKASH and JCB. |
| 5.2 |
All credit/debit card purchases are subject to
validation checks and authorisation by the card issuer. If the issuer of
your payment card refuses to or does not for any reason authorise
payment to Us, We will not accept your Purchase. |
| 5.3 |
All prices are inclusive of VAT where applicable at the
current rates and are correct at the time of entering the information on
to the Website. |
| 5.4 |
Goods will be dispatched by Royal Mail within 48 hours
of the receipt of payment by Us. [Alternative delivery options can be
arranged at an additional cost – TO BE DISCUSSED] Delivery will be as
detailed in the confirmation email referred to in paragraph 4.2 above. |
| 6. |
Cancellations and Refunds |
| 6.1 |
Goods can be cancelled up to 7 working days after the day on which you receive such Goods. Users wishing to cancel an Order can do so by emailing
esales@charlie-taylor.co.uk.
Notification that your Order has been cancelled will be sent to your
email address. |
| 6.2 |
Refunds will only be given where cancelled Goods are
returned to Us within [7] days of cancellation[, along with the original
packaging]. [Subject to paragraph 6.3 below,] you will be liable for the
cost of returning cancelled Goods. Refunds will be made within [7]
working days after cancellation. Any Goods cancelled after this time
will not be eligible for a refund. |
| 6.3 |
We will meet the cost of returning any Goods which are
faulty and/or damaged; or any Good which is offered as a substitute to
that ordered. [Please outline procedure for returning such Goods]. |
| 7. |
The Website |
| 7.1 |
We reserve the right to modify or withdraw temporarily
or permanently this Website or any part thereof with or without notice
to you and you confirm that we shall not be liable to you or any third
party for any modification to or withdrawal of the Website and or change
these Conditions from time to time. It is your responsibility to check
regularly to determine whether these Conditions have been changed each
time you make a Purchase. |
| 7.2 |
We do not use cookies in our Website. Cookies are small
files which collect information about your use of the Website. |
| 8. |
Customer Service |
|
In the event of a query or complaint about the Website,
our Goods or our service, please contact us by telephone 01738 441711 or
by writing at Charlie Taylor Hair Design Ltd, 20-28 South Methven
Street, Perth, PH1 5NJ or emailing to
esales@charlie-taylor.co.uk. |
| 9. |
Intellectual Property and Right to Use the
Website |
| 9.1 |
You acknowledge and agree that all Intellectual Property
Rights in all material or content supplied as part of the Website shall
remain at all times vested in Charlie Taylor Hair Design Limited. You
are permitted to use this Website and the material contained therein
only as expressly authorised by Us. |
| 9.2 |
You acknowledge and agree that the material and content
contained within the Website is made available for you as a User of the
Website for the purpose of browsing or making a Purchase. You may (if
necessary to make a Purchase) download such material and content for
such purpose. Any other use of the material and content of the Website
is strictly prohibited. You agree not to assist or facilitate any third
party to copy, reproduce, transmit, publish, display, distribute,
commercially exploit or create derivative works of such material and
content of the Website. You further agree that you shall not, and shall
not assist or facilitate any third party to, systematically extract
and/or re-utilise parts of the contents of the Website and in
particular, you may not utilise any data mining, robots, or similar data
gathering and extraction tools to extract (whether once or many times)
for re-utilisation any substantial parts of this Website. You may not
create and/or publish your own database that features substantial parts
of this Website. |
| 10. |
Compliance with Laws |
|
This Website may be used by you only for lawful purposes
and in a lawful manner. You agree to comply with all applicable laws,
statutes and regulations regarding the Website and any transactions
conducted on or through this Website. |
| 11. |
Limitation of Liability |
| 11.1 |
The information presented on the Website is believed to
be accurate but should not be relied upon by the User for any particular
purpose. We shall not be liable for the content or any omissions from
the Website, including any inaccuracies, errors or misstatements in the
data available. |
| 11.2 |
Subject to Condition 11.3 below; Our entire and
aggregate liability to you arising under these Conditions or otherwise,
including under the laws of negligence shall be limited to the sum of
[Five Hundred Pounds Sterling (£500)]. |
| 11.3 |
Nothing in the Conditions shall exclude or limit our
liability for death or personal injury resulting from Our negligence or
that of Our representatives, agents or employees. |
| 12. |
Severance |
|
If any part of the Conditions shall be deemed unlawful,
void or for any reason unenforceable then that provision shall be deemed
to be severable from the Conditions and shall not affect the validity
and enforceability of any of the remaining provisions of the Conditions. |
| 13. |
Waiver |
|
No failures to exercise and no delay in exercising on
our part of any right or privilege under these Conditions shall operate
as a waiver thereof. A waiver by Us of any breach of the Conditions
shall not prevent the subsequent enforcement of that provision and shall
not be deemed to be a waiver of any subsequent breach of that or any
other provision. |
| 14. |
Entire Agreement |
|
These Conditions govern our relationship with you and
represent the entire understanding of the subject matter. We confirm
that in agreeing to accept these Conditions you have not relied on any
prior representation or communications. |
| 15. |
Governing Law |
|
These Conditions shall be governed by and construed in
accordance with Scots law and the parties hereby submit to the exclusive
jurisdiction of the Scottish courts. |
| 16. |
Statutory Rights |
| |
These Conditions do not affect your rights under law and
for more information on what these rights are We would suggest that you
contact your local Citizens' Advice Bureau. |
| |
I understand and accept these Terms and
Conditions. |